Privacy Policy

Last updated: May 1, 2026.

PT Indoguna Utama (hereinafter referred to as "we") respects the privacy of users of this site. This policy describes the types of information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Account information: name, email, phone number, shipping address.
Order information: products purchased, quantity, payment method (we do not store credit card details — processed by payment gateway).
Technical information: IP address, browser type, pages visited (via analytics cookies).

2. How Information is Used

Processing and shipping your orders.
Providing customer service and responding to inquiries.
Sending order notifications and, with your consent, promotional offers.
Improving site experience and security.

3. Sharing Information with Third Parties

We only share information with third parties necessary for business operations: delivery couriers (GOJEK / GRAB), payment gateways, and email marketing platforms — all with data confidentiality agreements.

4. Cookies

We use cookies to maintain login sessions, remember shopping carts, and analyze traffic. You can disable cookies through your browser settings, but some site features may not function optimally.